Tips and Tricks

How To Hardreset Tecno Phones


If you find yourself in a situation where your phone is locked down or refuses to boot , all you need to do is hardreset your device. In this short post I will write on how to Hardreset Tecno Phones


Note : Hard Reset Automatically deletes all your files. So ensure you have a backup in place.

==>Firstly , POWER OFF Your Phone
==> Next , Press and hold
Volume Up, Home and Power button
==>When Tecno Symbol/name
appears, release the Power
==>A Boot Menu will then show, Use the
volume up/down to choose and home to
==>Select the option “Wipe
Data/ Factory Reset”

==>Wait for your phone to reboot.

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This method works on all Tecno Devices.

How To Factory Reset Tecno Phones

Factory reset (soft reset) is just like hardreset but factory reset doesn’t deletes all your files. To factory reset ,

On your phone menu , click on ‘Settings” , “Privacy”. Scroll down to factory reset and complete the action.

This process also works on other MTK devices like Infinix , Gionee , E.t.c

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      1. Hi can u help me with my c9 the problem is when i turn on my phone only welcome appear and swipe then when you swipe only for internet connection and nothin else i cant open my phone no more apps nothing can u help my i try already that press volume up and power at the same time but nothing happens plsease help me.

    1. Switch your phone off > press and hold the volume up and the power button simultaneously until it boots to recovery mode (recovery menu)
      select wipe data using the volume up and down buttons > select yes by pressing the menu button > press “reboot now” to get your android device back to it’s factory default.

      switching ON your phone > Click MENU > settings > Select Backup & Reset > then select Factory Data Reset.

  1. Hi there…….tecno h3 seems to have a problem coz when you select wipe data/factory reset, it gives you five “NO” options and it seems like its a dead end.Can you please help?

  2. um having same problem with my tecno H3 there is no yes option.. there is a “no” pre-selected when you want to do hard reset ..anybody who know how we can do it

    1. You will have to Google the words you see in the factory reset section. This way you will understand what theymeam and know how to proceed.

  3. i Reset my tecno w4 to Hard resset by usen volum-up and power key after that they ask me of my Google acount used to synced in priviously before i can use my cell. I have forgoten my account tooo..
    I hve peform both Hard and Factory reset bat they still insist my Google account..Pls some one should help me out. Thank You.

  4. Place help me i have make hard restor to my tecno w3lte and it says welcome i skip it and it stil ask for wifi internet which its not working in my place is there another option. Pls help me

  5. How can i hard reset my techno w2 it doesn’t load after turning it on, it will only show techno and goes off.
    then if i press the up button and power it on it only show “recovery mode, fastboot mode and normal boot.
    please help me out please. thanks.

    1. You can do so by following these steps. It may not be same in your device but certainly you can do the needful following the directives. Hold down the Power key and select Power off. If the touchscreen is unresponsive, then you can simply keep holding down the Power key for several seconds until the device turns off.
      Press and hold the Power key and the Volume down key. You should see the Android mascot on his back, a bunch of information about your device, and Start at the top of the screen.
      To navigate through the menu options, you use the Volume up and Volume down keys. The Power key is used to make a selection. Press Volume down twice, and you should see Recovery mode in red up at the top right. Press the Power key to select it.
      The white Google logo will pop up followed by the Android mascot on his back again with the words No command underneath.
      Press and hold the Power key and the Volume up key for around three seconds, and then let go of the Volume up key, but keep pressing Power.
      You should see the Android system recovery options pop up at the top of the screen. Use the Volume keys to highlight the options and the Power key to select the one you want.

  6. Hello .. i have a Tecno Phantom 5 that just went blank 10mins ago. Calls come in quite alright but it just rings without displaying. I’ve tried rebooting but all to no avail. Please any advise on how to force shut it down as the battery is non-removeable.

    1. Hello,
      Sorry to hear that. I will suggest you use your knowledge of the phones screen layout to locate the switch off option after youvs held down the power button to force a shutdown. If this does not work. Allowing the battery to drain is your best option. That said, I recommend that you take the device to a Carl care center nearest to you. They have qualified technicians who provide accurate solution.

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