Smart phone makers, Samsung has being sued by a consumer watchdog company, for not releasing updates properply to its smartphones. The Dutch Consumentenbond, is the largest consumer protection advocacy agency in The Netherlands, filed a lawsuit today against Samsung demanding the company starts properly updating its Android phones.
Consumentenbond’s case is based on the fact that Samsung is guilty of unfair trade practices, due to its poor software update policies. The company asked Samsung to provide “clear and unambiguous information” on updates and security patches,and also update its devices every two years.
According to news source, the Dutch company had been in talks with Samsung about the issue of updates, obviously, no positive outcome was reached, hence a lawsuit was filed. According to research made by the consumer protection company, 82% of smart phones sold by Samsung in the Netherlands have not received updates for the most recent version of Android within a two-year period, this the company said makes Samsung smartphones susceptible to all kinds of security issues and other problems.
The irregular manner in which different smart phones receive updates is quite perplexing, and has been an issue the world over, up-till now. Although, this law suit is being filed against Samsung in The Netherlands, we could be seeing an improvement in the company’s method of providing updates to its smartphones.
What is your thought on how updates are provided for smartphones here in Nigeria, is it good or bad? Please share in the comment box.