In the wake of the Facebook-Cambridge Analytica scandal, several lawsuits and controversies have continued to pop-up. The recent one being a class-action suit by three Facebook messenger users suing the company for alleged privacy violations.
The disgruntled users said Facebook logged ‘years worth’ of call and text data, including whether it was ‘incoming’, ‘outgoing’ or ‘missed’, as well as the date and time of each call, the number dialed, the individual called, and the duration of each call. The suit was filed on Tuesday with a federal court in the Northern District of California. According to Reuters, the suit is filed “on behalf of all affected users.” Though Facebook is yet to comment on this.
In a recent post, Facebook said it collects this as part of an opt-in feature that can be stopped at any time. The company also said data collected in this way are never sold to third parties.
This has lead people to criticise Google for how its lenient app permissions rules may have allowed Facebook Messenger and other apps to collect users’ personal data.
iPhone owners weren’t subject to these issues due to Apple tight security restrictions.
Many Android apps would request access to a user’s address book to upload contact information, without telling them that also meant recording call logs and text messages.
Facebook is currently being investigated by the US Federal Trade Commission (FTC) concerning the recent Cambridge Analytica scandal, while companies such as Tesla and Playboy are reportedly ditching the platform.
In light of this scandal, Facebook has postponed the launch of its first smart speaker, Bloomberg reported in a recent post. The product was tipped to be unveiled in May but current situation may dim consumers’ appeal.
With the ensuing lawsuits against the social media giant, it is hard not to expect some reforms on the platform in terms of transparency and users orientation. It will take Facebook some time to quell this scandal and regain the trust of its over 1 billion users.